UCLOUD - HOSTED VOIP

Save money while improving communications and organizational productivity.


UCloud - Hosted VoIP

Save Money

Upgrade your phone system to a powerful collaboration platform by leveraging Venture’s hosted VoIP and Collaboration solution. For a low per-user monthly investment, you’ll enjoy the benefits of advanced IP communications without the hassles of owning and operating an in-house system.

Hassle-Free Collaboration

Integrate voice, video, mobility, conferencing, voicemail, customer care, presence, fax and unified messaging into a seamless, easy-to-use platform. UCloud improves productivity, saves time and money. Easily extend communications to remote tele-workers and incorporate mobile phones into your business system.

We Handle it All—Even the Phones

We begin with a complete communications needs analysis, then custom design a powerful collaboration solution to fit your unique needs. All of the central hardware and software is hosted and managed by us in our secure Data Centers. We perform all maintenance, backup, support and administration. And our 7x24x365 Data Center staff ensures continuous, error-free operations.

Benefits

  • No software costs
  • Fixed, predictable per-user monthly investment
  • All moves/adds/changes and maintenance handled by Venture
  • SLA (Service Level Agreement) assures 99.9% up-time
  • Rapid deployment: easily add locations, users and features
  • Venture owns and manages the IT infrastructure in our secure Data Center
  • Enterprise-class VoIP and Collaboration at a fraction of the cost based on Cisco HCS Solution

Advanced Optional Features

Attendant Console

  • Use Phone, Mouse and/or Keyboard to Answer and Process Calls
  • Supports Shared Lines and Hunt Groups
  • Hosted in our VTCloud Environment


Other Optional Features

  • IP Phones (various IP Phone Models)
  • Public Space Phones
  • Analog Devices (Fax & Phones)
  • Managed Router/Switch
  • Call Detail Reporting (CDR)
  • Additional Telephone Numbers
  • Call Recording
  • Text to Speech

Standard Features

  • Call Management and Routing
  • Dedicated Telephone Number (DID)
  • Number Portability (Keep your numbers, depending on availability)
  • Unlimited Local Calls
  • Voicemail and Voicemail-to-Email
  • Cisco Jabber for Desktop
  • Cisco Jabber for Mobile Devices
  • E911 (where available)
  • Administration and Support
  • Call Transfer
  • Call Hold
  • Caller ID
  • Voicemail
  • Conference Call
  • Call Park
  • Call Pickup
  • Automated Attendant
  • Speakerphone
  • Headset Support (Phone model dependant)
  • Message Waiting Light
  • Intercom
  • Speed Dial
  • Missed/Placed/Received Call History

Cisco Jabber - At Your Desk

Streamline communications and enhance productivity. Integrate presence, instant messaging (IM), desktop sharing, and audio, video and web conferencing into a single client for your Windows or Mac laptop or desktop.

  • Presence/IM
  • IP Phone Control
  • Integrated Soft Phone
  • Visual Voicemail
  • Secure, Auditable Instant Messaging
  • Outlook Integration
  • Group Chat/Conferencing
  • Contact Management
  • Video Conferencing

Cisco Jabber - On the Go (Mobility)

Collaborate from anywhere by extending the power of unified communications to smartphones and other mobile devices. Increase employee productivity, improve responsiveness to customers and control costs.

  • Smartphone as an IP Phone
  • Single Number Reach (SNR)
  • Calls Appear as Coming from Office
  • Visual Voicemail
  • Move Calls Between Mobile Phone and IP Phone
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